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Amazon has expanded its delivery options impressively, and its delivery benefits are especially sweet for Prime members. It offers same-day delivery (free for Prime members on orders over $25); free two-day shipping (unlimited for Prime members); fresh grocery delivery; pickup lockers; in-store pickup at its physical locations and more. Shipping costs vary for each delivery option. It has tried a lot of delivery experiments over the years, including the ability to have your order dropped off in your car trunk, which it ended in 2021.

Amazon's return policy depends on the items that customers purchase, but most items sold and shipped by Amazon are eligible for free returns. Customized product returns are accepted within 14 days of purchase. Electronics can be returned within 30 days of purchase for a full refund.